આરવેઇન | aarvein
Terms of service
Below is a detailed Terms of Service draft for Aarvein. Use this as a strong starting point, but have a Canadian lawyer review it before publishing because you’re selling across Canada, the U.S., and internationally.
Terms of Service
Last updated: [Insert date]
This website, aarvein.com, is operated by Aarvein. Throughout the site, the terms “Aarvein,” “we,” “us,” and “our” refer to Aarvein.
By visiting our website, browsing our products, placing an order, or purchasing from us, you agree to be bound by these Terms of Service, including any additional terms, policies, notices, or conditions referenced here or available by hyperlink.
These Terms of Service apply to all users of the website, including browsers, customers, merchants, vendors, and contributors of content.
If you do not agree to these Terms of Service, please do not access this website or purchase from Aarvein.
1. Overview
Aarvein is an independent fashion and lifestyle brand based in Canada.
We currently sell apparel and related products through our website. Some products may include made-on-demand embroidery, standard-size garments, limited drops, or other items produced after an order is placed.
By using this website, you confirm that you are at least the age of majority in your province, state, or country of residence, or that you have permission from a parent or legal guardian to use this website and make purchases.
2. Changes to these Terms
We may update, change, replace, or modify any part of these Terms of Service at any time by posting the updated version on this page.
It is your responsibility to review this page periodically. Your continued use of the website after any changes are posted means you accept the updated Terms of Service.
3. Online store terms
You agree not to use our products, website, content, or services for any unlawful or unauthorized purpose.
You must not transmit viruses, malware, harmful code, spam, or any technology that may disrupt, damage, or interfere with the website or its users.
You must not attempt to gain unauthorized access to our website, checkout system, servers, customer information, payment systems, or other restricted areas.
A breach of these Terms may result in immediate termination of your access to the website or cancellation of your order.
4. Product information
We make reasonable efforts to display and describe our products accurately. This includes product names, images, colours, sizing, fit notes, fabric information, embroidery details, pricing, and availability.
However, we do not guarantee that all product descriptions, photographs, colours, measurements, or other website content will be perfectly accurate, complete, current, or error-free.
Product colours may appear differently depending on your screen, device settings, lighting, photography, or display calibration.
Minor variations in embroidery placement, stitching, thread texture, garment finish, fabric appearance, or production details may occur. These are part of the nature of embroidered and made-on-demand apparel and are not considered defects unless the item is damaged, incorrect, or significantly different from what was ordered.
5. Sizing and fit
Aarvein garments use standard sizing listed on each product page.
You are responsible for reviewing the size options, product description, photos, fit notes, and any available measurements before placing an order.
Fit may vary depending on body shape, garment cut, styling preference, fabric, and personal comfort. We cannot guarantee that a product will fit exactly as expected.
If you are unsure about sizing, please contact us before placing your order. We will do our best to help, but any sizing guidance we provide is general and cannot guarantee a perfect fit.
Because our embroidered apparel is produced on demand after purchase, we do not accept returns or exchanges for size preference, fit preference, styling preference, or change of mind, except where required by applicable law.
6. Made-on-demand products
Some Aarvein products are produced on demand after your order is placed.
This means the garment may use standard sizing, but the embroidery or final finished item is created after purchase. This helps us reduce waste, avoid unnecessary inventory, and operate more intentionally as a small business.
Because made-on-demand embroidered apparel is produced after purchase, these items are final sale once the order is placed, unless the item arrives damaged, defective, incorrect, or a remedy is required under applicable law.
7. Orders
When you place an order through our website, you are making an offer to purchase the selected product or products.
We reserve the right to accept, decline, cancel, or limit any order for any reason, including but not limited to:
suspected fraud
payment issues
incorrect billing or shipping information
pricing errors
product description errors
inventory or production limitations
shipping restrictions
unusual order activity
violation of these Terms of Service
If we cancel an order after payment has been processed, we will refund the cancelled portion of the order to the original payment method, unless otherwise required or agreed.
8. Order changes and cancellations
Because made-on-demand embroidered items may be sent into production shortly after purchase, we cannot guarantee order changes or cancellations after an order has been placed.
If you need to update your shipping address, product selection, size, or other order detail, contact us as soon as possible.
We will do our best to help before production or shipping begins, but we cannot guarantee that changes can be made once the order is in progress.
9. Pricing and availability
Prices are listed in the currency shown at checkout, unless otherwise stated.
Product prices, shipping rates, promotions, availability, and descriptions may change at any time without notice.
We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order has been placed. If a pricing or product error affects your order, we may contact you for instructions, cancel the order, or issue a refund.
We reserve the right to limit quantities, discontinue products, restrict sales to certain regions, or refuse service at our discretion, subject to applicable law.
10. Taxes, customs, duties, and import fees
Applicable taxes may be calculated and charged at checkout depending on your location and the nature of your order.
For orders shipped outside Canada, you may be responsible for customs duties, import taxes, brokerage fees, carrier fees, or other charges imposed by your destination country.
These fees are not controlled by Aarvein and may not be included in the product price or shipping cost unless clearly stated at checkout.
Aarvein is not responsible for delays, returns, or additional costs caused by customs processing, unpaid duties, import restrictions, or refusal of delivery.
11. Payment
We accept payment through the payment methods available at checkout.
By submitting payment information, you confirm that you are authorized to use the selected payment method and that all billing information provided is accurate and complete.
Payments may be processed by third-party payment providers. Aarvein does not store full payment card details.
We reserve the right to cancel or refuse an order if payment is declined, reversed, disputed, suspected of fraud, or otherwise not successfully completed.
12. Shipping
Shipping options, costs, and estimated delivery timelines are shown at checkout and described in our Shipping Policy.
Shipping timelines are estimates only and are not guaranteed.
For made-on-demand products, shipping estimates begin after production is complete, not necessarily from the date the order is placed.
Aarvein is not responsible for delays caused by production timelines, shipping carriers, postal disruptions, customs processing, weather, holidays, incorrect addresses, failed delivery attempts, or events outside our control.
Once your order has shipped, you may receive tracking information if available.
13. Incorrect shipping information
You are responsible for providing a complete and accurate shipping address at checkout.
Aarvein is not responsible for lost, delayed, returned, or misdelivered packages caused by incorrect or incomplete shipping information provided by the customer.
If you notice an address error after placing an order, contact us immediately. We will do our best to help before the order ships, but we cannot guarantee changes once production or shipping has started.
If a package is returned because of an incorrect address, failed delivery attempt, unpaid customs fees, refusal of delivery, or customer error, you may be responsible for additional shipping costs to resend the order.
14. Returns, exchanges, and final sale items
Please review our Returns & Exchanges Policy before placing an order.
Made-on-demand embroidered apparel is final sale unless the item arrives damaged, defective, incorrect, or a return, refund, exchange, or remedy is required by applicable law.
We do not accept returns or exchanges for:
change of mind
size preference
fit preference
colour preference
styling preference
ordering the wrong item or size
minor embroidery or production variations that are not defects
If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery with your order number, clear photos, and a description of the issue.
Items must be unworn, unwashed, unaltered, and in their original condition for any issue to be reviewed.
15. Damaged, defective, or incorrect items
If your order arrives damaged, defective, or incorrect, we will review the issue based on the information and photos you provide.
If the issue is confirmed, we may offer a replacement, repair, store credit, refund, or another appropriate remedy depending on the situation.
We reserve the right to refuse claims where the item has been worn, washed, altered, damaged after delivery, misused, or reported outside the stated review period, unless otherwise required by applicable law.
16. Promotions, discounts, and gift cards
Promotional codes, discounts, credits, and gift cards may be subject to additional terms, expiry dates, exclusions, or limits.
Promotions cannot be applied retroactively to previous orders unless we choose to allow it.
We reserve the right to modify, suspend, cancel, or refuse any promotion, discount, or code at any time, including where misuse, error, or fraud is suspected.
Only one discount code may be allowed per order unless otherwise stated.
17. Gift cards and store credit
If Aarvein offers gift cards or store credit, they may only be used for eligible purchases on our website.
Gift cards and store credits are not redeemable for cash unless required by applicable law.
Aarvein is not responsible for lost, stolen, misused, or unauthorized use of gift cards or store credit.
18. Account information
You may be able to create an account or provide customer information when placing an order.
You agree to provide current, accurate, and complete information for all purchases and account activity.
You are responsible for maintaining the confidentiality of your account login details and for all activity under your account.
We reserve the right to suspend or terminate accounts that contain inaccurate information, suspected fraud, misuse, abuse, or violation of these Terms.
19. Customer communications
By placing an order, creating an account, contacting us, or subscribing to our communications, you may receive transactional emails related to your order, shipping, customer service, account, or policy updates.
Marketing emails or promotional communications will only be sent where permitted by applicable law and based on your consent where required.
You may unsubscribe from marketing emails using the unsubscribe link provided in those messages.
20. User comments, feedback, and submissions
If you send us feedback, reviews, comments, photos, messages, suggestions, ideas, or other submissions, you confirm that you have the right to share them.
By submitting content to Aarvein, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, edit, publish, display, distribute, and share that content for business, marketing, customer service, or promotional purposes, unless prohibited by applicable law or agreed otherwise in writing.
You agree that your submissions will not violate any third-party rights, including copyright, trademark, privacy, publicity, or other personal or proprietary rights.
We may remove, edit, or refuse content that we consider unlawful, abusive, defamatory, hateful, discriminatory, obscene, misleading, spam-like, or otherwise inappropriate.
21. Intellectual property
All content on this website is owned by Aarvein or used with permission, unless otherwise stated.
This includes, but is not limited to:
brand names
logos
product names
embroidery artwork
graphics
photos
videos
text
product descriptions
website layout
visual identity
styling concepts
copywriting
digital downloads
social content embedded or displayed on the website
You may not copy, reproduce, modify, distribute, sell, resell, publish, upload, display, transmit, or commercially exploit any Aarvein content without our prior written permission.
You may share publicly available Aarvein content for personal, non-commercial purposes if Aarvein is clearly credited, the content is not altered in a misleading way, and the use does not harm or misrepresent the brand.
22. Trademarks and brand use
The Aarvein name, logos, product names, slogans, taglines, designs, and other brand elements may be trademarks, trade names, or protected brand assets of Aarvein.
You may not use our brand assets in a way that suggests sponsorship, partnership, endorsement, affiliation, or approval without our prior written permission.
You may not use Aarvein content or brand assets for counterfeit products, resale listings, advertising, impersonation, misleading promotions, or competing commercial use.
23. Third-party tools, platforms, and links
Our website may use or link to third-party services, including payment processors, shipping carriers, ecommerce platforms, analytics tools, social media platforms, review tools, email providers, or external websites.
These third-party services are not owned or controlled by Aarvein.
We are not responsible for third-party content, policies, privacy practices, security, availability, errors, or actions.
Your use of third-party services may be subject to their own terms and policies.
24. Website availability
We do not guarantee that this website will always be available, uninterrupted, secure, error-free, or free of viruses or harmful components.
We may update, suspend, restrict, discontinue, or remove any part of the website at any time without notice.
We are not liable for any loss, damage, delay, or inconvenience caused by website downtime, errors, maintenance, technical problems, or third-party service interruptions.
25. Prohibited uses
You agree not to use the website, products, content, or services for any unlawful, harmful, fraudulent, abusive, or unauthorized purpose.
You may not:
violate any laws or regulations
infringe intellectual property rights
harass, abuse, insult, harm, defame, intimidate, or discriminate
submit false, misleading, or fraudulent information
upload or transmit viruses, malware, or harmful code
interfere with website security or functionality
scrape, crawl, copy, or harvest data without permission
attempt unauthorized access to accounts, systems, or servers
use the website for spam or phishing
impersonate another person or entity
resell products in a misleading, unauthorized, or counterfeit manner
use Aarvein content or products to misrepresent affiliation with us
We reserve the right to terminate or restrict access for any prohibited use.
26. Resale and unauthorized commercial use
Aarvein products are intended for personal use unless otherwise agreed in writing.
You may not purchase products for unauthorized resale, counterfeit production, misleading commercial activity, or brand impersonation.
We reserve the right to cancel orders that appear to be placed for unauthorized resale, fraud, or misuse.
27. Disclaimer of warranties
The website, products, and services are provided on an “as available” and “as is” basis, except as otherwise required by applicable law.
We do not guarantee that:
the website will be uninterrupted or error-free
all product information will be perfectly accurate at all times
products will meet every personal expectation
shipping will occur without delay
colours will appear exactly the same on every screen
standard sizing will fit every customer in the same way
minor embroidery or production variations will not occur
Nothing in these Terms excludes warranties, guarantees, or rights that cannot be excluded under applicable consumer protection laws.
28. Limitation of liability
To the maximum extent permitted by applicable law, Aarvein and its owners, employees, contractors, partners, suppliers, service providers, and affiliates will not be liable for any indirect, incidental, punitive, special, consequential, or similar damages arising from your use of the website, your purchase or use of products, shipping delays, production issues, website errors, third-party services, or inability to access the website.
Where liability cannot be fully excluded, our liability will be limited to the maximum extent permitted by law.
Nothing in these Terms is intended to limit or exclude liability that cannot legally be limited or excluded.
29. Indemnification
You agree to indemnify, defend, and hold harmless Aarvein, its owners, employees, contractors, suppliers, service providers, partners, and affiliates from any claim, demand, loss, liability, damage, cost, or expense, including reasonable legal fees, arising from:
your breach of these Terms
your misuse of the website
your violation of any law or third-party right
your fraudulent or misleading activity
your submitted content
your unauthorized use of Aarvein intellectual property
30. Force majeure
Aarvein is not responsible for failure or delay in performance caused by circumstances outside our reasonable control.
This may include production delays, supplier issues, carrier delays, customs delays, natural disasters, severe weather, pandemics, labour disruptions, strikes, government actions, technical failures, power outages, platform outages, payment processor issues, or other events beyond our control.
31. Severability
If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable, that provision will still be enforceable to the fullest extent permitted by law.
The unenforceable portion will be considered severed from these Terms, and the remaining provisions will continue in full force and effect.
32. Termination
These Terms of Service remain effective unless terminated by either you or us.
You may stop using the website at any time.
We may terminate or restrict your access to the website, cancel orders, or refuse service if we believe you have violated these Terms, engaged in fraud or abuse, created risk for Aarvein or other users, or used the website unlawfully.
Obligations and liabilities incurred before termination will survive termination where appropriate.
33. Governing law
These Terms of Service and any dispute related to your use of this website, your order, or your purchase from Aarvein will be governed by the laws of the Province of Ontario and the applicable federal laws of Canada, unless otherwise required by applicable consumer protection laws.
34. Dispute resolution
If you have an issue with an order, product, payment, shipping, or website experience, please contact us so we can try to resolve the matter directly.
Any dispute that cannot be resolved informally will be handled in accordance with the governing law section above, unless another process is required by applicable law.
Nothing in these Terms limits any consumer rights or remedies that cannot be waived under applicable law.
35. Entire agreement
These Terms of Service, together with our Privacy Policy, Shipping Policy, Returns & Exchanges Policy, Legal Notice, and any other policies posted on this website, form the entire agreement between you and Aarvein regarding your use of the website and purchase of products.
Any failure by Aarvein to enforce a right or provision in these Terms does not constitute a waiver of that right or provision.
36. Contact information
Questions about these Terms of Service can be sent to:
Aarvein
Email: aarvein@maulinamin.com
Website: aarvein.com