Cancellation policy

Last updated: October 8, 2026

Aarvein currently offers ordinary one-time purchases. We do not offer subscriptions, pre-orders, or Try Before You Buy purchases.

Changing or cancelling an order

If you need to change or cancel an order, email contact@aarvein.com as soon as possible. Include your order number and the change you need.

Many products enter production shortly after purchase. We will try to help, but we cannot guarantee an operational change or cancellation once production or dispatch has started. This does not affect any statutory cancellation right.

If we agree to cancel your order before fulfilment, we will refund the cancelled portion to the original payment method. If the order has already shipped, we will explain how to return it under our Returns & Refunds Policy.

Returns after delivery

Every product is eligible for a return request within 14 days of delivery, subject to the conditions in our Returns & Refunds Policy. This includes made-on-demand embroidered items.

You pay change-of-mind return postage. We charge no restocking fee. Applicable statutory cancellation and refund rights take precedence.

Orders cancelled by Aarvein

We may cancel an order for a legitimate reason, such as payment failure, suspected fraud, production limitations, or shipping restrictions, subject to applicable law. If payment has been taken, we will refund the cancelled portion unless another lawful arrangement is agreed with you.

Contact

Email: contact@aarvein.com

Website: https://aarvein.com